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The diversity of patients of Better Health's participating primary care practices spans race, ethnicity, preferred language, income, education, geography and the kind of health insurance they have, or if they have none.
Health disparities present a persistent, complex and longstanding challenge to efforts to improve health in communities. High-quality health care is often defined as "doing the right thing at the right time in a way that produces the best results." So equitable care does not mean treating every patient the same. Rather, equitable care ensures optimal outcomes for all patients regardless of their background or circumstances.
Better Health routinely identifies the achievement gaps among patient subgroups and examines ways to catalyze interventions to narrow the gaps, and, sometimes, to discover a best practice that can be disseminated.