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David Bar-Shain, MD
Chief Informatics Officer
Phone: 216.778.4396 Email:
Dr. Bar-Shain is an Associate Professor of Pediatrics at Case Western Reserve University, and a Senior Scholar in the Center for Health Care Policy and Research. In the MetroHealth System, he practices general pediatrics, serves as the Director of Informatics for Clinical Decision Support, and is an Assistant Director of the Clinical Informatics Fellowship. David holds an undergraduate degree in Philosophy from Yale University, earned his M.D. at Case Western Reserve University School of Medicine, and did his pediatrics residency at Rainbow Babies and Children’s Hospital (University Hospitals, Cleveland, OH). He is board certified in both Pediatrics and Clinical Informatics. His informatics work has focused on immunizations, patient-entered data, and the detection of hypertension in children and adults. In recognition of his expertise and contributions, David was the 2017 peer-selected recipient of the PACademy Award by the Physicians Advisory Council of the Epic Corporation, a group of 600+ physicians who use and configure the Epic electronic health record software.

Shari Bolen, MD, MPH
Director of Cardiovascular Disease Programs at Better Health Partnership
Associate Professor of Medicine, Epidemiology, and Biostatistics at CWRU
Phone: 216.778.5359 Email:
Shari is a practicing general internist who resides in the Center for Health Care Research and Policy at The MetroHealth System, where she spends much of her time on health services and quality improvement research in cardiovascular risk reduction. Shari led development of the curriculum to support the hypertension quality improvement work in primary care. She recently led a successful regional QI initiative to improve rates of blood pressure control and reduce disparities in more than 20 safety-net practices across five health systems in Northeast Ohio. Shari is experienced in longitudinal data analyses using a combination of medical record, administrative and claims data, as well as with qualitative studies, including one that evaluated chronic disease care at primary care visits within The MetroHealth System.

Aleece Caron, PhD
Senior Practice Consultant, Better Health Partnership
Senior Medical Educator, The MetroHealth System
Phone: 216.778.5834 Email:
Aleece brings expertise and experience in primary care transformation, Patient-Centered Medical Home quality improvement initiatives, and content development facilitation, focusing on quality improvement methods and patient experience. She facilitates primary care teams in implementing recognized and evidence-based practices. In her role as Senior Medical Educator at MetroHealth, she leads multidisciplinary teams to develop curricula focused on quality improvement methodologies and designs and performs educational activities for the Accreditation Council for Graduate Medical Education and evaluations for trainees in six core competencies. Aleece chairs the Graduate Medical Education Section of the Association of American Medical Colleges.

Donald Ford, MD, MBA, FAAFP
Chief Medical Officer
Phone: 216.215.0398 Email:
Donald is a family medicine physician who has co-chaired Better Health Partnership’s Clinical Advisory Committee since 2013. In January 2018, he assumed the position of Chief Medical Officer in addition to his roles at Cleveland Clinic, where he has practiced since 1999. Donald previously served in executive roles at Cleveland Clinic, including Interim President of Hillcrest Hospital and Acting Chief Executive Officer at Sheikh Khalifa Medical Center in Abu Dhabi, U.A.E., which Cleveland Clinic manages. He is a former professional actor who worked in New York City, for 14 years before attending medical school. He earned a Bachelor of Fine Arts degree from State University of New York, his M.D. at Case Western Reserve University School of Medicine and a Baldwin Wallace University Health Care MBA.

Digital Marketing Manager and Web Developer
Phone: 216.778.8371 Email:
Chuck devises strategies to engage stakeholders via multiple digital platforms including the Better Health websites as well as our email and social media channels. He implements changes and improvements to Better Health's web environment utilizing appropriate metrics and industry best practices. He joined Better Health in 2011 following successful design and web marketing efforts in retail and communications settings.

Keith Hagans, MBA
Director, Data Operations
Phone: 216.778.3737 Email:
Keith is responsible for data collection and data security at Better Health, which he joined in 2016 after following 16 years as an engineer and systems analyst in the radiation oncology department at MetroHealth Medical Center. His expertise in data management ensures secure sharing of quality data that enables transparency through public reporting of clinical care and outcomes. Keith has a bachelor's of science in information technology and an MBA.

Rita Horwitz
President & CEO
Phone: 216.778.8546 Email:
Rita, a native Clevelander, joined Better Health Partnership in 2011 and was elected President & CEO in 2017 after serving as Chief Operating Officer. She is a graduate of Ohio State University and Case Western Reserve University's Weatherhead Health Care Executive Management certification program, and has held executive leadership positions in health care, consulting and strategic human resources. Her experience includes new venture start-ups, ambulatory care operations, corporate-based health and wellness, business development, quality improvement, and organizational change management in both private and public sectors. She serves on the Board of Directors of the Network for Regional Healthcare Improvement, a national organization of which Better Health is a member.

Alvonta’ Jenkins
Program Specialist
Phone: 216.778.2731 Email:
Alvonta’ coordinates activities of Better Health Partnership and its numerous committees and meetings, which include administrators, directors, physicians, and other members of health community. He is a South Carolina native who played Division 1 football at Ohio’s Miami University. Alvonta’ has a passion for health and wellness and won the Emergency Department’s Values Award in his previous position at MetroHealth Medical Center.

Carol Kaschube
Member Relations and Business Manager
Phone: 216.778.3901 Email:
Carol deftly manages soup-to-nuts logistics for Better Health Partnership's marquis programs and facilitates interactions with and among our members and partners. She works closely with the Learning Collaborative Summit director to plan and execute these twice-yearly one-day meetings, which draw more than 200 attendees and leads planning for Report to the Community events. She has been an integral part of Better Health's Executive Team and a tireless ambassador for the organization and its work since its start in 2007. Her background in office management and finance ensures excellence in all facets of day-to-day operations.

Jonathan Lever, MPH, NRP
Program Manager
Phone: 216.778.2320 Email:
Jonathan is project manager for the organization's multiple programs and initiatives and assists in on-site practice coaching for key improvement initiatives. He has helped implement the evidence-based best practice for hypertension management in the Racial and Ethnic Approaches to Community Health (REACH) grant from the Centers for Disease Control. serving in both project manager and practice coach roles. He is experienced in analyses of clinical and operational data, as well as hospital readmissions, having served as a Senior Clinical Data Analyst for a large health care system. Jonathan has devoted much of his time to understanding alternative care delivery models for patients with high rates of health care utilization. He has a Master's of Public Health and a certificate in Evaluation of Public Health Promotion and Health Education programs. He also has a certificate in Project Management and is a nationally registered paramedic.

Thomas E. Love, PhD
Chief Data Scientist at Better Heath Partnership
Professor of Medicine, Epidemiology and Biostatistics at CWRU
Phone: 216.778.1265 Email:
Tom was the founding Data Director for BHP and developed its processes for data acquisition, aggregation and analysis. He is author of many relevant publications, particularly in the design and analysis of observational and comparative effectiveness studies. Tom has led courses at clinical and statistical meetings on propensity scores, cluster randomized trials and related topics in causal effects. He has won numerous teaching awards and given multiple workshops for the American Statistical Association. Tom is a Fellow of the American Statistical Association, an Associate Editor of The American Statistician, and has served as Editor of Health Services Research & Outcomes Methodology. He chairs a special emphasis panel on statistical methods at the National Institutes for Health.

Diane Solov, BA
Director of Communications and Foundation Relations
Phone: 216.778.8414 Email:
Diane leads communications activities across Better Health's programs and platforms to promote its collaborative work, inform stakeholders and advance improvement goals. Her role with foundation relations includes development of proposals in collaboration with foundations to advance mutual strategies and goals to improve health. As the founding program manager of the Robert Wood Johnson Foundation that established Better Health in 2007, she has played key roles in developing the programs foundational to its successes. Diane joined Better Health following a distinguished career in journalism and is a Robert Wood Johnson Foundation fellow.