Transforming Health Care, Together
How do Better Health's hospitals compare to Ohio and the United States, according to the latest (December 2016) U.S. Department of Health & Human Services Hospital Compare Report?
Heart Failure 30-Day Readmission Rates
Survey of Patient Hospital Experiences (Part1)
Survey of Patient Hospital Experiences (Part2)
Survey of Patient Hospital Experiences (Part3)

Heart Failure 30-Day Readmission Rates

"30-Day Readmission" is when patients who have had a recent hospital stay need to go back into a hospital again within 30 days of their discharge. Below, the rates of readmission for each hospital are compared to the U.S. National Rate. The rates take into account how sick patients were before they were admitted to the hospital. Read more information about hospital readmission measures (opens in a new window).
Hospital Number of Patients 30-Day Readmission Rate
United States 1,117,015 22.0
Ohio 46,806 21.9
Cleveland Clinic 1,245 23.3
Euclid Hospital 218 22.6
Fairview Hospital 892 22.6
Hillcrest Hospital 1,031 21.2
Lutheran Hospital 93 22.9
Marymount Hospital 497 20.7
MetroHealth Medical Center 406 26.0
Parma Community General Hospital 696 19.9
South Pointe Hospital 286 22.4
Southwest General Health Center 622 22.0
St John Medical Center 473 22.6
St Vincent Charity Medical Center 144 22.0
UHHS Richmond Heights Hospital 342 23.5
University Hospitals Ahujah Medical Center 412 21.6
University Hospitals of Cleveland 626 21.3

Survey of Patient Hospital Experiences, HCAHPS (Part 1)

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay.
Hospital % of Patients who reported that their nurses 'always' or 'usually' communicated well. % of Patients who reported that their doctors 'always' or 'usually' communicated well. % of Patients who reported that they 'always' or 'usually' received help as soon as they wanted. % of Patients who reported that their pain was 'always' or 'usually' well controlled.
United States 96 96 92 93
Ohio 97 96 93 94
Cleveland Clinic 98 97 93 95
Euclid Hospital 97 96 93 95
Fairview Hospital 97 95 94 94
Hillcrest Hospital 97 95 91 94
Lutheran Hospital 97 96 93 95
Marymount Hospital 97 96 93 96
MetroHealth Medical Center 95 94 89 91
Parma Community General Hospital 96 95 92 92
South Pointe Hospital 95 96 88 92
Southwest General Health Center 98 96 92 95
St John Medical Center 97 96 93 94
St Vincent Charity Medical Center 97 97 93 94
UHHS Richmond Heights Hospital 94 96 90 90
University Hospitals Ahujah Medical Center 96 96 88 94
University Hospitals of Cleveland 96 95 88 93


Survey of Patient Hospital Experiences (Part 2)

Hospital % of Patients who reported that staff 'always' or 'usually' explained about medicine before giving it to them. % of Patients who reported that their room and bathroom were 'always' or 'usually' clean. % of Patients who reported that the area around their room was 'always' or 'usually' quiet at night. % of Patients who reported that YES, they were given information about what to do during their recovery at home.
United States 83 92 91 87
Ohio 83 93 91 89
Cleveland Clinic 84 96 88 90
Euclid Hospital 85 94 91 90
Fairview Hospital 84 96 89 88
Hillcrest Hospital 79 91 84 86
Lutheran Hospital 84 94 95 91
Marymount Hospital 82 95 90 88
MetroHealth Medical Center 80 85 88 85
Parma Community General Hospital 79 89 86 87
South Pointe Hospital 79 92 89 83
Southwest General Health Center 83 90 92 88
St John Medical Center 86 93 92 92
St Vincent Charity Medical Center 82 90 96 91
UHHS Richmond Heights Hospital 80 91 85 88
University Hospitals Ahujah Medical Center 80 89 89 87
University Hospitals of Cleveland 82 88 86 87


Survey of Patient Hospital Experiences (Part 3)

Hospital % of Patients who gave their hospital a rating of 9 or 10 on a scale of 0 (lowest) to 10 (highest). % of Patients who reported YES, they would definitely recommend the hospital.
United States 72 95
Ohio 74 96
Cleveland Clinic 82 98
Euclid Hospital 72 96
Fairview Hospital 76 97
Hillcrest Hospital 72 96
Lutheran Hospital 74 96
Marymount Hospital 69 96
MetroHealth Medical Center 65 94
Parma Community General Hospital 64 94
South Pointe Hospital 67 94
Southwest General Health Center 73 98
St John Medical Center 76 97
St Vincent Charity Medical Center 77 97
UHHS Richmond Heights Hospital 66 94
University Hospitals Ahujah Medical Center 76 96
University Hospitals of Cleveland 74 96